Operative working at the rear of a collection vehicle

Facilities & Waste

Routes, weights and proof of collection in one log

Bins, zones, vehicles and crews planned and tracked end to end — with reporting that stands up to a council review, and an app residents actually use.

23%
Fewer missed collections
17%
Shorter route distance
100%
Lifts geotagged and time-stamped
1
Log from bin to disposal site

The problem

Why service contracts are hard to evidence

Collection and facilities operators are paid on performance they often can't prove.

  1. Missed collections nobody can dispute

    A resident says the truck never came, and there is no timestamp or photo to say otherwise.

  2. Routes that never get re-planned

    Rounds were drawn years ago and new estates bolted on, so vehicles criss-cross the same zones.

  3. Weights on paper tickets

    Weighbridge slips are keyed in at month-end, so tonnage reports to the client are late and contested.

  4. Crews managed by radio

    Supervisors can't see which crew is where, so reactive jobs wait for the next morning's briefing.

What we build

What we build for facilities and waste operators

Rugged crew apps, a control room for supervisors, and reporting built for the contract you're measured against.

  • Zone and route planning

    Rounds optimised by bin density, vehicle capacity and disposal site, re-planned as zones grow.

  • Crew app with proof of lift

    Each collection geotagged and photographed, with exceptions like blocked access recorded on the spot.

  • Weighbridge and tonnage capture

    Weights recorded against vehicle and route, feeding the monthly contract report automatically.

  • Reactive job dispatch

    Complaints and ad-hoc jobs assigned to the nearest crew, with live status for supervisors.

  • Resident app

    Collection calendars, missed-bin reports and recycling guidance in one resident-facing app.

  • Contract performance reporting

    SLA, missed-lift and recycling rates per zone, evidenced to the level a council audit asks for.

In the field

Municipal collection contractor

Proving every lift on a council contract

The contractor was losing penalty disputes it couldn't evidence. Geotagged lifts, route re-planning and a resident app for missed-bin reports turned every complaint into a record that could be checked in seconds.

Related platforms

Already running in production

Products of ours we start from, so a facilities & waste build begins at working software rather than a blank repository.

  • TrashSync product screen
    Waste CollectionTrashSync logo

    TrashSync

    The operational back office for waste collection — bins, zones, routes, vehicles and crews — with reporting that stands up to a council review.

    View platform
  • Nadeera product screen
    Waste & Recycling AppNadeera logo

    Nadeera

    A resident-facing mobile app for waste collection and recycling — scheduling, tracking and rewards — with AI helping people sort correctly.

    View platform
  • Fleetivo product screen
    Fleet / Vehicle ManagementFleetivo logo

    Fleetivo

    Live GPS tracking, trip dispatch, preventive maintenance and fleet accounting in one place — so a vehicle's location, condition and cost sit on the same record.

    View platform

Evidence every collection you make

Share a route and a month of complaints and we'll show you what the log would have proved.

Book the call